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Frequently asked questions
How do I fund my account?
Go to Fund Account and choose either Wire Transfer or Crypto. You'll see complete instructions and a unique reference code for tracking.
How long does verification (KYC) take?
Most accounts are verified within 1–2 business days. We'll email you as soon as your account is approved. Check status on the Account page.
When can I invest in a pre-IPO opportunity?
Pre-IPO allocations open in defined windows. Browse current opportunities on the IPOs page — you'll see a countdown timer for each round.
Are my funds protected?
Brokerage cash is held with our SIPC-member custodian and protected up to $500,000 per account. Crypto deposits are held in segregated cold storage.
How do I enable two-factor authentication?
Open your Account page and toggle the "Two-factor authentication" switch. We'll email a 5-digit code each time you sign in.
Can I withdraw my funds at any time?
Yes — uninvested cash can be withdrawn at any time via wire. Pre-IPO allocations remain locked until the company's IPO event, per the offering terms.